Returns & Exchanges
At Negative, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all unworn and unwashed items. Simply follow our streamlined process to initiate a return or exchange for the perfect fit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
Package Your Items
Place your items in the original packaging, ensuring all tags are attached, and secure the prepaid label to the outside of the box.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing